Privacy Policy

You have the right to object to the processing of your personal information in certain circumstances.

Peaceful Mind Counselling Service Privacy Policy

My contact details -

Name: Jeannine Duncombe

Phone Number: 07305234622

E-mail: jeannine@peacefulmindcounsellingservice.co.uk

Privacy notice completed 2022.

The type of personal information I collect -

I currently collect and process the following information:

Your name, email address, contact number and home address.

How I get the personal information and why I have it -

The personal information I process is provided to me directly by you for counselling.

I will use the information that you have given me to provide a counselling service.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

(a) Your consent. You can remove your consent at any time, by contacting jeannine@peacefulmindcounsellingservice.co.uk. 

Your data protection rights -

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal information. 

Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at jeannine@peacefulmindcounsellingservice.co.uk or telephone 07305234622 if you wish to make a request. 

How I store your personal information -

Your information is securely stored digitally. 

As per the General Data Protection Regulation (GDPR), any personal data will not be kept any longer than it is necessary for the purpose for which the personal data is processed.

The information will be deleted digitally when it is no longer applicable, following Holistic insurance and BACP requirements.

How to complain -

If you have any concerns about my use of your personal information, you can make a complaint to me at jeannine@peacefulmindcounsellingservice.co.uk.

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk